PRIVACY POLICY
PRIVACY POLICY
Last Updated: July 28, 2025
Our Commitment to You
Aura Matcha Protein ("Aura Matcha," “we,” “our,” or “us”) is committed to safeguarding your personal information. We take reasonable steps to protect the confidentiality and security of the information you provide and ensure it’s used appropriately in connection with our services and website.
This Privacy Policy explains how we collect, use, share, and protect your personal information. It also describes your choices regarding the use of your personal information.
Table of Contents
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Collecting Your Information
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Using Your Information
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Sharing Your Information
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How We Use Cookies
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Do Not Track Signals
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Security of Your Information
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Policy for Children
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Links to Other Websites
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Submitting Information from Outside the United States
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Exercise Your Privacy Rights
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Promotional Messaging
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Retention Period
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Contact Us
Collecting Your Information
We may collect information directly from you and automatically through your use of our website. This may include:
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Information You Provide:
Name, email, shipping/billing address, phone number, purchase history, customer support messages, reviews, and any feedback you submit. -
Automatically Collected Data:
IP address, browser type, operating system, referral source, time and date of visit, device type, and browsing behavior. -
Job Applicants and Employees:
If you apply for a job, we may collect information such as resumes, cover letters, and references. If employed, we may collect sensitive data like tax and benefits information in accordance with employment laws. -
Deidentified or Aggregated Data:
We may generate and use anonymized data for analytical purposes. We will not re-identify such data.
Using Your Information
We use your data for business and legal purposes, including:
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To process orders and deliver products
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To provide customer support
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To improve our products and services
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To personalize your experience
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For marketing and advertising
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For internal analytics and research
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To prevent fraud or security breaches
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To comply with legal obligations
Sharing Your Information
We may share your data with third-party service providers for the following purposes:
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Fulfillment and shipping services
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Payment processing
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Advertising and promotional services
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Website and app analytics
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Security and fraud prevention
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Legal compliance or business transfers (e.g., sale or merger)
We do not sell your personal information in the traditional sense. However, some third-party advertising tools we use may be interpreted as a “sale” or “sharing” under laws like the CCPA.
How We Use Cookies
We and our partners use cookies and similar tracking technologies to:
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Operate essential website functions
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Understand user behavior and site usage
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Customize your experience
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Show you personalized ads
You can disable cookies via your browser settings, though some functionality may be affected.
Do Not Track Signals
Currently, our website does not respond to Do Not Track (DNT) signals. However, we comply with applicable privacy laws that require DNT handling where legally enforced.
Security of Your Information
We implement reasonable safeguards to protect your data from unauthorized access and breaches. However, no system is 100% secure. Please keep your password confidential.
Policy for Children
Aura Matcha does not knowingly collect data from individuals under the age of 18. If you believe we’ve collected information from a child, please contact us and we will delete it.
Links to Other Websites
Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
Submitting Information from Outside the United States
Our website is intended for users in the United States. If you access the site from outside the U.S., your data may be transferred to and processed in the United States. By using our site, you consent to this.
Exercise Your Privacy Rights
Depending on your jurisdiction, you may have rights such as:
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Right to Know: Access the data we hold about you
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Right to Delete: Request data deletion
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Right to Correct: Update inaccurate data
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Right to Opt-Out: Prevent data sharing/sale
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Right to Data Portability: Receive a copy of your data
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Right to Appeal: Contest our decisions on your data rights
To exercise any of these rights, please email us at auramatchapro@gmail.com.
Promotional Messaging
By signing up for our promotions, you agree to receive emails, texts, or calls about our offers. Message/data rates may apply. You can unsubscribe anytime:
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Email: Click the unsubscribe link
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SMS: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT
We may share limited data with providers that help deliver these communications.
Retention Period
We retain personal data only as long as needed for business or legal reasons, including:
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Customer relationship duration
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Contractual and regulatory requirements
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Legal or dispute resolution obligations
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: