TERMS OF USE AND CONDITIONS OF SALE
Last Updated: July 28, 2025
IMPORTANT — PLEASE READ CAREFULLY: These Terms of Sale (“Terms” or “Agreement”) govern your access to and use of the Aura Matcha Protein website (https://www.drinkaurablend.com, the “Website”) and your purchases from us. By accessing our Website, using our services, or placing an order, you agree to these Terms.
This Agreement includes disclaimers of warranties and limitations of liability (see Sections 14 and 15), a binding arbitration clause, and class action waiver. Please print and keep a copy of this Agreement for your records.
1. WEBSITE USE
By using the Website, you confirm that you are at least the age of majority in your jurisdiction and legally able to enter into this Agreement.
2. PRIVACY POLICY
Our Privacy Policy explains how your personal information is collected, used, and protected. It is incorporated into these Terms by reference.
3. GENERAL CONDITIONS & USER CONDUCT
All content on the Website is protected by intellectual property laws. You agree not to misuse our Website or its services, including but not limited to:
-
Hacking, spamming, or introducing malicious code
-
Infringing intellectual property rights
-
Uploading false, harmful, or offensive content
-
Circumventing security features
-
Violating applicable laws
We reserve the right to terminate access to the Website for violations of these Terms.
4. PERSONAL USE ONLY
All Aura Matcha Protein products are for personal, non-commercial use. Reselling, redistributing, or modifying products without authorization is prohibited.
5. MEDICAL DISCLAIMER
Content on the Website is for informational purposes only and not medical advice. Always consult your healthcare provider before using any supplement. Statements on the Website have not been evaluated by the FDA.
6. MODIFICATIONS TO WEBSITE AND PRICING
We may change or discontinue the Website or any product at any time without notice. Prices and descriptions are subject to change without obligation to notify users.
7. PAYMENT
All transactions are in U.S. Dollars. By providing your payment details, you confirm that:
-
You are authorized to use the card
-
The information is accurate
-
You will pay all applicable charges
We may update your payment method automatically using account updater tools.
8. ORDER ACCEPTANCE, SUBSCRIPTIONS & CANCELLATION
Aura Matcha Protein reserves the right to refuse or cancel any order. Subscription plans will be billed automatically at your selected frequency. You may cancel your subscription at least 24 hours prior to the next scheduled shipment by contacting us at auramatchapro@gmail.com.
9. SHIPPING
We currently ship within the U.S. and Canada. You are responsible for providing an accurate shipping address. For shipping issues or changes, please contact us at auramatchapro@gmail.com.
10. DELIVERY CONFIRMATION
Carrier delivery confirmation serves as proof of receipt. We are not liable for issues at your delivery address beyond our control.
11. MONEY-BACK GUARANTEE
We offer a 30-day Money-Back Guarantee on your first subscription order. Refund requests must be submitted within 30 days of receiving the product. To request a refund, contact us at auramatchapro@gmail.com.
12. RETURNS & REFUNDS
If you're unsatisfied or receive a damaged item, please refer to our full Return Policy. Processing may take 1–2 business days after receiving the return.
13. SOCIAL MEDIA POLICY
We are not responsible for third-party social media platforms or user-generated content. Offensive posts should be reported to the applicable platform.
14. DISCLAIMER OF WARRANTIES
All Aura Matcha Protein products and services are provided “AS IS” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.
15. LIMITATION OF LIABILITY
Aura Matcha Protein shall not be liable for indirect or consequential damages. If liability is found, it is limited to $500 USD in total. Some states do not allow these limitations, so they may not apply to you.
16. ARBITRATION & CLASS ACTION WAIVER
All disputes shall be resolved through binding arbitration administered by the AAA under its Consumer Arbitration Rules. You waive rights to a court trial or class action. You may opt out of arbitration within 30 days of purchase by emailing auramatchapro@gmail.com with the subject line “Arbitration Opt-Out”.
17. INDEMNIFICATION
You agree to indemnify and hold harmless Aura Matcha Protein and its affiliates from any claims resulting from your breach of these Terms or applicable law.
18. THIRD-PARTY LINKS
We are not responsible for third-party websites linked from our site. Review their terms and privacy policies before use.
19. SUBMISSIONS
Any content, testimonial, or feedback you provide may be used by Aura Matcha Protein for promotional purposes. By submitting, you grant us a non-exclusive, royalty-free, worldwide license to use your content.
20. DMCA NOTICE
For claims of copyright infringement, please contact us at:
Aura Matcha Protein
Attn: DMCA/Copyright Agent
Email: auramatchapro@gmail.com
Include the required DMCA notice information.
21. INTELLECTUAL PROPERTY
All Website content is owned or licensed by Aura Matcha Protein. You may view and download content for personal, non-commercial use only. Unauthorized use, reproduction, or distribution is prohibited.
22. ELECTRONIC COMMUNICATIONS
By using our Website, you consent to receive electronic communications from us, including notices, updates, and disclosures.
23. ASSIGNMENT
You may not assign your rights under these Terms without our written consent. Aura Matcha may assign these Terms in the event of a business transfer.
24. NO WAIVER
Failure to enforce any part of this Agreement does not constitute a waiver of our rights.
25. SEVERABILITY
If any provision is deemed unlawful or unenforceable, it will not affect the validity of the remaining provisions.
26. TERMINATION
Sections related to ownership, disclaimers, indemnity, dispute resolution, and other obligations survive termination of this Agreement.
27. ENTIRE AGREEMENT
These Terms and the Privacy Policy constitute the entire agreement between you and Aura Matcha Protein and supersede any prior agreements.
28. QUESTIONS OR SUPPORT
For any questions or concerns, please contact us at: